Terms and Conditions

TERMS: All Custom sales require a 75% deposit with remainder due prior to delivery.  Other sales require a 50% deposit to place the order, with remaining 50% due before delivery. Sales of in-stock product require 100% payment plus shipping before delivery. Interest of 1.5% per month will be applied to any balance due past 21 days of notice of completion. No orders will be shipped on accounts that have a past due balance. Payments must be made by credit card, corporate check, money order, or cash and rendered in United States dollars. Counter checks can not be accepted.

DISCLAIMER: Due to circumstances beyond our control, we can not guarantee the top finish on our sink bases. Overspray from certain cleaners, acetone products, and various other products sitting on the top WILL affect the finish. All of our tops are finished with the most durable finishes possible for fine furniture. Water will not penetrate except at incorrectly sealed openings or penetrations in the finish. All of our tops are removable in the event a top becomes damaged and must be replaced.

PRICE LIST INFORMATION: All prices listed are retail and subject to change without notice. All dimensions shown in this price list are approximate and subject to slight variations. Acquisitions Cabinetry reserves the right to make modifications to designs or to discontinue certain styles.

FREIGHT: All orders are F.O.B. from our shipping location near Chicago IL. Acquisitions Cabinetry reserves the right to make partial shipments as merchandise is completed, and to choose the carrier with which to ship unless otherwise specified by the client. All shipping charges must be included in final payment.  

STORAGE FEES: Acquisitions Cabinetry will hold completed and sold pieces for 2 weeks. After that period, storage fees will be charged on merchandise that is ready for shipment but is delayed due to the customer. An estimate of fees can be calculated. All fees must be paid before the order is shipped.

CANCELLATIONS: Cancellations will not be accepted on work already in production. Any orders, custom or stock sized pieces, cancelled before production may be subject to a 10% cancellation charge.

RETURNS: Returns are not allowed without written authorization from Acquisitions Cabinetry. All returns are subject to a 30% restocking fee.

RUSH ORDERS: An up-charge will be applied to all rush orders, although expediting an order is not always possible.

WOOD FINISHES: Since our products are manufactured by hand from natural materials, there may be variations in size and color. We do strive to keep these to a minimum. The entire range or color, texture and pattern of woods used cannot be represented in one sample or a series of samples. Varying light conditions will also affect the appearance of the finished product.

SINK BASE WOOD TOPS: All wood tops are made for easy removal. All woods used for our sink base cabinets, especially sink base tops, are sealed to resist water. Appropriate openings for sinks are cut using only the templates provided by the manufacturers at additional cost to the customer.  All cuts should be sufficiently sealed with a water sealant such as polyurethane. When installing faucets, always use the rubber gasket provided by the faucet manufacturer and seal with caulking. Harsh chemicals can destroy the finish of the wooden top. Do not use chemicals such as nail polish remover near the cabinet. Clean the surface with a damp cloth and an occasional application of paste wax.

DAMAGE IN TRANSIT: All product is inspected through a quality-control system before shipping. The delivering carrier is responsible for damages (visible or concealed) that occur during transit or at the time of delivery. It is the receiver/consignee who must mark exceptions on the delivery receipt. These exceptions include, but are not limited to, all holes, dents or broken cartons/crates.  Written notice of loss due to damage visible or concealed or shortage must be reported to Acquisitions Cabinetry within 48 hours of receiving the shipment. You must keep all packing material and the affected carton/crate for inspection by the delivery carrier. Written notice of loss due to non-delivery must be reported to Acquisitions Cabinetry within 28 days after acceptance of the shipment for carriage. You agree to work with the insurance company when repairs are required. If there is small damage you will agree to have the item repaired. Acquisitions Cabinetry is not responsible for replacing an item that is repairable.

CLAIMS: Any claims for repair or replacement of defective product must be made in writing to Acquisitions Cabinetry. You must receive written authorization from Acquisitions Cabinetry before returning an item to us. Acquisitions Cabinetry cannot be held responsible for any damages caused by non-delivery due to an act of God, fire, accident, hostility, blockades, embargoes or any other cause beyond Acquisitions Cabinetry control. The purchaser understands and agrees that no agent, employee or representative of Acquisitions Cabinetry has the authority to bind Acquisitions Cabinetry to any affirmation, agreement, representation or guarantee concerning any product of Acquisitions Cabinetry unless provided in writing by an officer of Acquisitions Cabinetry for the Home.

 

Warranty

The Company offers a limited warranty against material defects and workmanship on furniture made by the Company.  The warranty excludes ordinary wear and tear, fading, color fastness, shrinkage, or any damage caused by shipping or moving, misuse, cleaning, mishandling, abuse or intentional damage.  In the unlikely event of defective merchandise, the Company has the option to repair or replace the defective parts or replace the complete unit.  Customers are responsible for the cost of shipping the piece back and for the shipping of replacement pieces.  Purchase refunds are not granted.  Please take ample time to properly inspect your furniture at the time you receive it.  Claims for damage or observable defects must be made at that time and any such damages or defects must be noted on the bill of lading that the shipper provides you.  There will be no adjustments or allowance for such damage or defects thereafter.  Please note that any work done to the furniture without the Company’s prior authorization will immediately void your warranty.

Acquisitions Cabinetry uses natural wood materials and handcrafted carvings that both vary from piece to piece and should not be considered as defects.